lesh
New Member
Posts: 21 
|
Post by lesh on Mar 31, 2022 15:10:52 GMT
Help me please.
My X30 refuses to boot up, getting no further than the cocktail glass and moving blue line on the display.
Pressing start and menu doesn't help neither does trying to reinstall the R148 firmware from a newly formatted USB stick. Again, it won't go past the cocktail glass and doesn't see the firmware.pkg on the stick.
SCV have replaced the CPU board three times and most recently, it worked for a few days then it's reverted to not booting.
Any ideas?
And, if, in desperation and short of money, I was to buy a used C10 say, could I connect the 2Tb external drive that's used in the X30, to it? If so, how?
I'm.in despair
|
|
|
|
Post by bertiebacon on Apr 1, 2022 14:34:41 GMT
Hi lesh. Have you tried rebooting the X30 without the internal (or external) hard drive connected? Make sure the USB stick you are using for firmware recovery is formatted as fat32 or NTFS. I would try fat32 first and then NTFS, also try a different USB stick, as they can have problems with compatibility etc. SVC Guide for emergency firmware recovery: www.scvdistribution.co.uk/files/R1681_Roll_Back.pdfI'm not sure if you could just use your external hard drive on an X10, but if your music files are in a format that has embedded metadata, like FLAC or mp3. Then you could just import all of them (in small batches) to an X10 and they would be re indexed into the database. If you can't save the X30, then I would consider all of your options before buying an X10, out of desperation. As there is a wide range of network streamers & streamer/amps to choose from. |
|
lesh
New Member
Posts: 21
|
Post by lesh on Apr 1, 2022 16:24:59 GMT
Thanks for coming back Bertie.
To answer your questions:
Yes, I tried powering up with both the hard drive out and the X30's output (to amp) cable disconnected. No joy.
I've followed a similar recovery routine for the X30 using a FAT formatted 32Gb usb stick loaded with the X30's R148 firmware renamed firmware.pkg. No joy. I've used the same FAT formatted stick before and it worked OK. I'll try reformatting it to NTSF or whatever and try that.
As said earlier, I've had this problem before (SCV have no more motherboards!) and started backing up using WD My Passport drives powered via a USB hub, and added a WiFi dongle to replace the previous ethernet cable and replaced the shielded power cable with a standard one. The SCV thinking being that the WDs were drawing too much power from the X30 or that tgere might have been leakage into it from the ethernet connection. I don't know whether it's coincidence, but the failures seem to have followed backing up - the X30 has been allowed to sit a while before removing the drive cables.
I take your point about the C10 and need to look at all options.
Thanks again and trust me, I do have fingers crossed and'll update you.
Best wishes
|
|
|
|
Post by Imor95-guest on Apr 3, 2022 11:57:58 GMT
Start/menu or start/scroll knob? with firmware from cocktail web site unzipped then renamed firmware.pkg
|
|
lesh
New Member
Posts: 21
|
Post by lesh on Apr 3, 2022 15:15:35 GMT
Hi Imor
On SCV advice and guide note, I've tried pressing 'Start' button and the 'Menu' button without success. That seems to be the way recommended and it's worked before, some time back and two boards ago!
I've tried fully formatting the USB stick both FATS and NFTS and adding firmware.pkg.
No joy and have tried the stick in each of the three USB ports. Again, no joy.
I despair
|
|
|
|
Post by imor95 on Apr 4, 2022 7:04:57 GMT
Hi
Just try holding menu and scroll then turn on with start, wait for load screen before releasing menu/scroll.
It works this way on my unit.
|
|
|
|
Post by Imor95-guest on Apr 4, 2022 15:29:54 GMT
I have found a much earlier message (2018) about this problem and the advise was:-
Push start
Then immediately long push menu
Wait for update not found after which x30 should continue boot.
|
|
lesh
New Member
Posts: 21
|
Post by lesh on Apr 5, 2022 1:21:31 GMT
Thanks for the two tips. I'll try 'em both and update. Regards
|
|
lesh
New Member
Posts: 21
|
Post by lesh on Apr 6, 2022 9:07:58 GMT
Imor
As you suggested, I tried holding menu and scroll then turning on with start button but, again, no joy.
There's clearly something wrong with the X30
SCV are to ask Novatron (Korea) questions why I've gone through three CPU boards in a short space of time, the last two within a matter of days following replacement.
Watch this space
|
|
