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Post by Dexter on Nov 20, 2016 19:01:55 GMT
Hi
Just got an X12 two weeks ago and trying to set it up for day to day use.
I want the radio to come on every morning when I power it on (not using it as an alarm) - unfortunately cannot get resume play to work even with Alarm and Autoplay both switched off as per instructions.
When I next power on the X12 it just sits at the main menu screen rather than play radio.
Anyone have any ideas how to fix.
I checked for updates and system says I am running latest version.
(Also cannot power off the X12 from the button at the top (will power on ok) but have to use remote to switch off - is this to stop you accidentally switching off when pressing other buttons?)
Any help appreciated.
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Post by hellomike on Nov 21, 2016 21:24:41 GMT
Hi
Just can say that I have same issue on my X30 since I bought it, Feb 2015. I posted the problem in several support forums but never got any useful reply from a support engineer.
Hope you have more luck.
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Post by Dexter on Nov 22, 2016 9:00:40 GMT
Thanks for posting. This forum doesn't look too active. I wonder if anyone from Novafidelity even visits.
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Post by Dexter on Jan 3, 2017 19:28:34 GMT
Just an update. While still not working correctly but rather that sitting on the main screen and doing nothing it now plays a George Michael mp3 since last week. No matter what I was listening to before I power off whether radio or other songs it always play this one song on boot up! A bit strange but at least the song was on the hard drive already so not too spooky. "Waltz away dreaming" in case you were wondering.
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johnh
New Member
Posts: 27
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Post by johnh on Jan 4, 2017 11:59:10 GMT
Hi Dexter,
It might be worth trying Technical Support direct at support@novafidelity.co.uk hopefully they can sort the problem out for you.
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Post by Dexter on Jan 6, 2017 18:51:37 GMT
Thanks. I phoned in December and they advised there was an X12 firmware update coming in the next few weeks so I will see if that solves any of the the problems.
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