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Post by james59 on May 12, 2021 8:06:38 GMT
Hi there. I’m new on here. I bought my X12 from Richer Sounds in Kent in 2017 just before relocating to mainland Europe. The unit was boxed for over three years. last month I got it up and running perfectly. Yesterday on my tablet I noticed a firmware update was available. i followed the instructions and the unit got stuck with the cocktail glass and orange tab running under it for several hours. I turned the unit off when I went to bed. Today I powered it up and I get the same issue. Unplugged power and Ethernet, changed power socket, tried the menu button and dial force to firmware screen - nothing. Any advice gratefully received. Thanks in advance
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Post by Imor95 Guest on May 12, 2021 11:55:57 GMT
You will need to do a full install as there have been so many updates since you purchased this unit, Download and un zip the firmware from novatron Copy to a USB stick and up in x12 Hold menu and shuffle button at same time and power on still holding both buttons until firmware load starts. Finally setup the x12 as if first time.
The database will be rebuilt and then run recover from the panel menu.
These procedures are detailed on the novatron and SVC web sites or can be found with a google search. (Emergency firmware recovery)
Cheers Ian m-r
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