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Post by john newman on Jul 24, 2019 15:23:52 GMT
My X12 was working fine until a couple f months ago. Now when I turn it on it gets as far as the cocktail glass with the word initialising underneath but goes no further. I have tried unplugging etc but still no change. Took it back to shop I bought from 3 years ago, they plugged it n and it started first time. Brought it home plugged it in same problem! Getting frustrated now , any suggestions?
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johnh
New Member
Posts: 27 
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Post by johnh on Jul 25, 2019 9:42:28 GMT
A "silly suggestion" try plugging it in in a different room (or socket) to see what happens.
My X12 didn't work when I first received it and while waiting for Richer Sounds support to phone me back I took it into the kitchen, plugged it in and it worked. Took it back to the original socket and all was fine!
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Post by john newman on Jul 27, 2019 12:49:15 GMT
I seem to have solved the problem now. I unplugged the WiFi dongle and it started immediately, plugged it back in and it froze again. It was a nova fidelity dongle so guess it just went wrong!
will have to use a cable now to connect to internet
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johnh
New Member
Posts: 27
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Post by johnh on Jul 28, 2019 9:47:38 GMT
Shame about the dongle but good to hear it's working.
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